Effective Date: 01 June 2025

Welcome to MetCare. These Terms of Use ("Terms") govern your access to and use of our website, https://metcare.co.uk, and the purchase of products from our store. By accessing or using our site, you agree to be bound by these Terms. If you do not agree with any part of the Terms, please do not use our website.

1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction while using our service.

2. Shopify Platform

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

For more information about Shopify’s terms and services, please visit:

https://www.shopify.com/legal/terms

3. Product Information

We make every effort to display accurate descriptions and images of our products. However, we do not guarantee that your device's display of any color will be accurate. Product availability and prices are subject to change without notice.

4. Order Acceptance and Billing

We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available, inaccuracies in product or pricing information, or suspected fraud.

You agree to provide current, complete, and accurate purchase and account information for all purchases made on our website.

5. Returns and Refunds

Please refer to our Returns & Refunds Policy for information on returns, exchanges, and refunds.

6. Intellectual Property

All content on our website, including logos, text, images, and graphics, is the property of MetCare or its content suppliers and is protected by intellectual property laws. You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the site without express written permission by us.

7. Third-Party Links

Certain content, products, and services available via our website may include materials from third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites.

8. Prohibited Uses

You are prohibited from using the site or its content for:

9. Limitation of Liability

To the fullest extent permitted by law, MetCare shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of the site or purchase of any products.

10. Indemnification

You agree to indemnify, defend, and hold harmless MetCare and our partners, officers, directors, agents, contractors, and employees from any claim or demand made by any third party due to your breach of these Terms or violation of any law or third-party rights.

11. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.

12. Changes to Terms

We reserve the right to update or replace any part of these Terms by posting updates to our website. Your continued use of the website after any changes constitutes acceptance of those changes.

13. Contact Information

If you have any questions about these Terms, please contact us at:

Email: hello@metcare.co.uk