Effective Date: 01 June 2025

Welcome to MetCare. We value your privacy and are committed to protecting your personal information. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website (www.metcare.co.uk).

1. Personal Information We Collect

When you visit our store, we automatically collect certain information about your device, including:

As you browse, we also collect information about the pages or products you view, referring websites, and how you interact with our site. We refer to this as Device Information.

When you make a purchase or attempt to make a purchase, we collect:

We refer to this as Order Information.

2. How We Use Your Information

We use your information to:

3. Sharing Your Information

We share your Personal Information with Shopify to power our online store. You can read more about how Shopify uses your information here: https://www.shopify.com/legal/privacy

We may also share your information to comply with laws and regulations, to respond to a subpoena or lawful request, or to otherwise protect our rights.

4. Behavioral Advertising

We may use your information to provide targeted ads or marketing communications we believe may be of interest to you. You can opt out of targeted advertising by:

https://www.facebook.com/settings/?tab=ads

https://adssettings.google.com/

5. Your Rights

Depending on your location, you may have the right to access the personal information we hold about you, and to request correction, updating, or deletion of your data. If you wish to exercise these rights, please contact us at [your contact email].

6. Data Retention

We retain your Order Information for our records unless and until you ask us to delete this information.

7. Changes to This Policy

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

8. Contact Us

For more information or if you have any questions, please contact us: hello@metcare.co.uk